FAQ

FAQ (Frequently Asked Questions)

1. What products do you sell?

We offer a wide range of high-quality kitchen gadgets designed to enhance your cooking experience. Our products include cookware, utensils, digital tools, and innovative gadgets for various kitchen tasks, all handpicked to meet both professional and home chef standards.

2. How can I place an order?

Simply browse our product catalog, select the items you want, and click on "Add to Cart." When you're ready to check out, click on the cart icon and follow the easy steps to complete your order.

3. Do you offer international shipping?

Currently, we offer shipping within Canada and the US to select countries. Please check our shipping policy or contact our support team for more information.

4. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment directly from the courier's website.

5. Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within a short time after being placed. Please contact us immediately if you need to make changes, and we will do our best to accommodate your request. After processing, we are unable to modify or cancel orders.

6. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure.

7. What is your return policy?

We offer a 30-day return policy for most products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Return Policy page for detailed instructions.

8. How long will it take to receive my order?

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and will arrive within 15-20 business days for domestic orders. International shipping may take longer. You will receive a tracking number once your order ships.

9. Do you offer gift cards?

Currently, we do not offer gift cards, but we are working on adding this feature in the future. Stay tuned for updates!

10. How can I contact you?

If you have any questions or need assistance, feel free to reach out to our customer support team at chefschoicegadgets@gmail.com or use our Contact Us page for more options.